Launch X431 PRO DYNO Bidirectional Diagnostic Scanner

€699,00 €590,00

LAUNCH X431 PRO Dyno Bi-directional OBD2 Scanner for All Cars

BULLET POINTS:

[Meet LAUNCH X431 PRO DynoA all-new car scanner, boasts of flagship-level diagnostics, yet at rock-bottom prices! You’ll affordably repair 99% car issues in one solution: E.CU Coding, All System Access, Active Tests, 37+ Special Functions, AutoVIN & Scan, Remote Diagnosis, Diagnostic Record & History, 2-Year Update,8 Optional Expanded Tools (ADAS/Scopebox/Sensorbox/Multimeter/Videoscope/BST360/IMMO Programmer/TSGUN); covering 100 brands, CAN-FD & DoIP. 

[All Level-up Settings] This scanner for car connects via DBScar VII, allowing 33ft. wireless range for you to freely walk around as using scan tool. To ensure successful coding work, the type-c port is available for more stale connection.➤Superior Hardware: 4-Core 2.0GHz Processor for smoother operation; 6,300mAh battery for 21+hrs of continuous use; 4+64GB ROM/RAM for more data storage and faster updating; 8", 1280*800 for clearer and at-a-glance display of data.

[More Coverage & FeaturesUnlike OE scan tools that work on limited range of vehicles, this car scanner diagnostic for all cars has complete database covering 100+ diverse brands. It supports CAN-FD (for 2020- GM & Chrysler models), DoIP (for Volvo, LandRover/Jaguar, BM.W F/G …; *need adaptor). It has more productive features, more powerful hardware than PRO ELITE, PROS V+, and keeps adding more maintenance services into the coverage. See details on page.

[Advanced E.CU Coding] This scan tool offers E.CU Coding to suit more repair needs and thus win more business: 1) relearn, recode newly-installed E.CUs (match current car settings); 2) make adaptive data for components (solve major car issues); 3) personalize car OE settings (e.g. change lights brightness & flashing intervals/setup reminder/close start & stop).➤This works on top-selling brands in US, compatible with Toyota, Honda, Chevrolet, Fo.rd, B.enz, B.MW, Au.di, Ren.ault, and more.

[All System Scan + Active Test] This diagnostic obd2 scanner gets an insight into all accessible system such as PCM/ECM/EPS/PDM/BCM/TPM/SCCM/RADIO etc., to read, clear 99% generic & manufacturer DTCs, obtain E.CU info, and display graphic live data. It is also bidirectional scan tool, can send commands to E.CU and receive a response like turn on/off radiator fan, lights, sound horn, fu.el pump, etc. to quickly locate faulty auto parts. This is very helpful to smooth your workflow.

[37+ HOT Special FunctionsLAUNCH PRO Dyno features 37+ commonly-used special functions to help solve most cars issues you’d meet in workshops: Oil/Brake/Immobilizer/Steering/TPMS/Battery/DP-F/E-PB/Throttle/Stop&Start/NOX/Adblue/ETS/SUS/Air&Fuel/Sunroof and more. Almost all basic, special, and advanced resets & relearns are included. You’ll have ever-effective repair thanks to its OE-level accuracy and menu-guided procedures.

[8 Add-on Service Modules] This LAUNCH scanner can work with 8 service tools to better suit your various repair needs: 1) VideoScope: to check hard-to-reach vehicle parts; 2) BTS360 Battery Tester: to get a thorough battery test; 3) Immobilizer Box: to have locksmith-level IMMO services; 4) X431 TSGUN: to have complete TPMS functions; 5) O2-1 Scopebox: to simulate vehicle sensor faults; and ADAS Tool Kit, Multimeter, Sensorbox, etc. All are sold separately.

[Buy With Confidence] You’ll also have 1) Remote Diagnosis: remote tech. assistance to fix complex issues; 2) Diagnostic Report: auto-generated to keep a record for further analysis; 3) Online Feedback: instant message to get timely operating / diagnostic tips. LAUNCH PRO Dyno includes 2 years of subscription-free updates and reliable lifetime tech. assistance offered by a team of experts. 

LAUNCH X431 PRO DYNO: Next-Level Solutions, Maximize Your Power

This newly-released LAUNCH PRO Dyno is a great car scanner diagnostic for all cars for car shop owners, DIY enthusiasts, and professional technicians. It is sold at an affordable, very unbeatable pr.ice, yet remains easy to use, fast, reliable, accurate and has extensive basic, special, and advanced functions, to transform your garage into a mechanics paradise:

  • All Level-up Specifications: this scanner for cars offers a fast operation speed and a quick diagnosis benefiting from superior specifications: 2.0GHz 4-core processor, a crystal-clear 8” 1280*800 screen, 4+64GB expanded memory, a larger 6300mAh battery, and wireless & wired VCI connections.
  • Advanced E.CU Coding: match, calibrate, personalize, relearn, recode various E.CU components, to optimize driving quality and make personalized settings for preferences.
  • OE-Level All System Diagnostics: decode not only generic but also OE-specific codes, ensuring comprehensive analysis, precise detection, and accurate troubleshooting.
  • Bi-directional Control: send instructions directly from the scan tool to the vehicle, greatly reducing your repair time and quickly pinpointing fault’s location.
  • 37+ HOT Special Functions: handle 99% of daily car reset and relearn services to meet your majority of repair needs.
  • CANFD & DoIP Support: this LAUNCH scanner covers modern cars adopting these two automotive protocols. You’ll get more reliable and efficient means of data transfer, and greatly reduced repair time and costs. *Need DoIP adaptor.
  • 8+ Expanding Service Module: working with a rich array of service tools to meet your various diagnostic scenarios: X-PROG3 Box, ADAS ToolKit, O2-1 Scopebox , S2-2 Sensorbox , S2-2 Multimeter , BST360, VideoScope, X431 TS-Gun, and more.
  • 24 Languages Supported: English, French, Spanish, German, Russian, Korean, Japanese, Portuguese, Italian, Polish, Dutch, Hungarian, Finnish, Czech, Turkish, Greek, Arabic, Danish, Persian, Romanian, Serbian, Swedish, Chinese, Bulgaria.

OE-Level All System Diagnostics

LAUNCH X431 Pro Dyno is a full system obd2 scanner, designed to be used within the professional repair shop. A full system scan tool can run diagnostics across all vehicle systems and electronics. For example, this LAUNCH scanner can pull codes, clear codes, check freeze frame data, view live data, and plot PIDs on the AntiLock Braking System (ABS), and quickly report back on whether there are any issues with this system. Using a scanner for car in this way can save a lot of your valuable repair time.

Other accessible systems include: “Engines, Auto Transmission, Air~bags, Immobilizer, Key Coding, ABS, Cruise Control, Instruments, Self Leveling Suspension systems, Seats, Doors, Gateway, Steering Angle, Air Suspension, Body Systems, Electronic Power Steering & Motor Assisted, Power Steering, Tire Pressure, Rain Sensors, 4WD System …” depending on your vehicle’s make, model and year.

Bi-directional Active Tests

LAUNCH Pro Dyno is also a full bidirectional scan tool (Active Test). You can send the command to the E.CU and receive a response. Consequently you can control car functions directly from the scan tool to easily find problems and possible solutions in minutes.

For example: “Turn on the radiator fan - modulate the throttle - open/close windows - operate mirrors - test injector buz - turn on interior/exterior lights & sound horn - test door loc-k actuators - test injector - turn off ACC lane keeping assist system (LKAS) - turn on/off front & rear side ACM solenoid - turn on/off the fuel pump - cycle the A/C - clutch on/off - test left clutch electromagnetic coil - test acceleration device - test oil pressure control - aim dynamic camera - calibrate vehicle level position - pump brake vacuum - test inlet & outlet valve - test open brakes - supply wheel speed sensor - test parking brake and more.”

Benefits for Pro Mechanics & DIYers

  • For Pro Mechanics: this all system scan tool can read a full range of parameters and data. Pro mechanics can then use this information to identify the specific problem areas and make necessary repairs. Additionally, its accurate and fast bi-directional car scanner can greatly smooth your workflow.
  • For DIYers: this all system bi-directional scanner can help you save a lot of time and money by quickly identifying and addressing problems before they become more serious or costly to fix.

**REMINDER: the function menu varies by manufacturer, year, and model. Only the available diagnostics and tests will be displayed in the menu.

37+ Special Functions: Satisfy Your 98% Repair Work

There is an independent “Special Function” function module in this LAUNCH X431 PRO Dyno. It can effectively access vehicle systems to reset partial parameters’ status after repairs are done. This will save you the hassle to search for the target service in car software.

The 37+ special functions are:

“Oil Maintenance Reminder Reset, Throttle Adaptation, Steering Angle Reset, Brake Pad Reset, Tire Pressure Reset, IMMO & K.ey Programming, ABS Exhaust, Battery Matching, Gear Learning, Injector Coding, DPF Regeneration, Headlight Matching, Gearbox Matching, Suspension Matching, Sunroof Initialization” and more of 2023 newly-added functions that cannot be found on other scanners for cars.

The following are some applications:

  • Oil Reset Service: to reset the engine oi-l life system, so the system can calculate when the next oi-l change is required.
  • ABS/SRS Services: to perform various bi-directional tests to check the operating conditions of both the anti-lock braking system and the supplemental restraint system.
  • Steering Angle Sensor (SAS) Service: to clear the steering angle sensor fault memory, and calibrate the system to the default straight-ahead position.
  • ABS Bleeding: to help remove trapped air, ensuring your car remains safe to drive.
  • Injector Coding: to write in the adaptive code, achieving the optimum injector running status for smooth running.
  • Windows Calibrationto restore the automatic ascending & descending function of a power window.
  • Suspension Matching: by reducing the root mean square (RMS) acceleration, to help enhance the comfort of the vehicle's ride, even on uneven or bumpy roads.

**REMINDER: The function menu varies depending on the year, make and model of your vehicle. Visit the LAUNCH website, or message us to get the complete compatible car list.

Advanced E.CU Coding: Customize the Car to Your Tastes

This is a fantastic feature that is usually only seen on top-ranking LAUNCH X431 bidirectional scan tools. It allows you to recode elements of a vehicle’s CPU. This could be to customize the vehicle to a customer’s specifications, or to match a new component so that everything works properly.

  • Setup New E.CU Modules: After replacing the E.CU/module, you have to match, learn, or code it before it functions normally. Otherwise, the car cannot start or some parts cannot work normally. The E.CU Coding will make sure the newly-installed E.CU modules work in harmony with the rest of the vehicle system.
  • Open/Close Car Functions (personalization): You can also bring higher-level (deluxe) functions into your general model for better driving quality. For example: make the moving pointer perform self-check / display the amount of fuel consumption / open beep sound / one press to close all windows / flash all brake lights during emergency braking / make turn signal light & rear fog light alternatively flash / open & close daytime running lights, etc. In addition, close some functions that you probably won't need like the auto star-t & sto-p system.
  • Fix Complex E.CU-controlled Issuesmany tricky issues can be fixed through recoding or calibrating E.CU modules. The issues include low fu.el efficiency, mysterious power loss, unknown faults in mechanical parts, and others.

**REMINDER: Please be aware that the coding operations displayed in the menu may vary depending on the test vehicle. Only the operations that are available for the specific vehicle will be shown.

 

Work with 8+ Extension Modules: Get More Functions & Business

You can add a series of add-on servicing modules to extend the functionality of this LAUNCH obd2 scanner. The function modules include:

 

  • LAUNCH X-PROG 3: by working with this state-of-the-art key programming module, this car diagnostic scanner for all cars can turn into a fully-capable IMMO service tool:
  • IMMO & Key ProgrammerKey matching/ copy, anti-theft IC reading & writing, E.CU/ EEPROM/ onboard MCU 1000+ models reading & writing, anti-theft type identification, remote control matching, key chip reading & matching, anti-theft password reading, anti-theft component replacement, etc.
  • Advanced IMMO Technology: Reads & writes most engine/ gearbox E.CUs without disassembling the shell.
  • Core Functions: E.CU replacement (for VW/Aud.i non-35XX instrument; 4th Gen. of V-W/ Aud.i engine; 5th Gen. of V-W/Aud.i Bosch and Siemens engines, etc.); 8HP Gearbox E.CU reprogramming to empty (for BM.W F & G chassis); Module replacement (for BMW CAS4/CAS4+); E.CU cloning and replacement (for BMW Siemens engines); Erase engine and gearbox password (for Ben.z) and many more.
  • Wide Brands Coverage: V-W, Au.di, Skoda, Seat, BM.W, Be.nz, Toyota … still growing.
  • Board System Coverage: engine, automatic transmission, CAS, body, lock … and more.
  • ADAS ToolKit ADAS: to make ADAS calibration for systems like automatic emergency braking, lane departure warning, lane-keeping assist, blind-spot elimination, and night vision etc.
  • O2-1 ScopeBox: to quickly acquire the circuit signal, and slowly display the waveform for better data analysis.
  • S2-2 Sensorbox: to diagnose and simulate vehicle sensor faults quickly.
  • S2-2 Multimeter: to measure voltage, current, and resistance in electrical circuits.
  • BST360 Battery Tester: to get a thorough test of the vehicle battery (SOC/SOH/Cranking/Charging, etc.)
  • Videoscope: to have up-close visual inspections in confined areas.
  • X431 TS-Gun: to activate all sensors, relearn & program LAUNCH sensors; complete TPMS features.

 

**REMINDER: Need extra costs to buy separate service modules.

 

Remote Diagnosis & Feedback

When you encounter a complex car issue that is beyond your ability, you can easily get connected with an expert who is NOT physically present to help you fix it by using “Remote Diagnosis”. And if you have some difficulties or find some bugs during the use of this scan tool, you can send “Feedback” messages to LAUNCH technicians. They will handle the issues promptly.

 

Diagnostic History Record

This scan tool will record every detail of the diagnostic session in a date sequence. With direct access, you can resume the last operation without starting from scratch. Additionally, you can maintain vehicle health logs, compare changes in vehicle conditions, and easily share the repair details with other experts.

 

2018+ FCA SGW Access

After registering with AutoAuth Services, this LAUNCH scanner can get diagnostic access to FCA SGW-equipped cars (e.g. 2018-2023 Fiat, Chrysler, Alfa Romeo, Dodge, Je.ep, etc.). You can perform diagnostic tasks such as code clearing, bi-directional functions, etc. after skipping the SGW barrier. Note that it may require a subscription fee annually.

 

    

Guided Functions for VAG

Are you having difficulty diagnosing VAG group models (Au.di, Volkswagen, Skoda, Seat, etc.) because of not having security codes and channel numbers? With this diagnostic tool, you don’t need to search online for code. The Guided Function will be your solution. By simply following the provided guidance, you can easily match, calibrate, and make basic settings.

 

98% Worldwide Car Coverage

These one-station LAUNCH car scanner works across 100+ major car brands around the world, including the top-selling Toyota, Honda, Chevrolet, Fo.rd, Ben.z, BM.W, etc. It even supports CAN-FD cars (for 2020 & newer GM and Chrysler models), and DoIP-compliant cars (*Need adaptor, for Volvo, BM.W F/G, Land Rover/Jaguar, etc.).

 

AutoVIN & Scan (2006+)

LAUNCH has pioneered the intelligent “AutoVIN & Scan” based on 20 years of automotive diagnostic technology. With this car scanner you can automatically scan all models in all systems in minutes, without manual input to get make/model/year/engine model/engine size/VIN data; and have quick access to matched diagnostics, and history records.

 

One-touch Smart Updating

This LAUNCH scanner is fully Wi-Fi capable. You don’t need to hook it up to a computer to renew the unit’s software and firmware. And the updating is easy. LAUNCH PRO Dyno will automatically filter out commonly-used software based on your user habits. With one touch, you’ll have expanded car coverage, enhanced functions, and bug corrections.

 

Helpful User Info. Center

LAUNCH PRO Dyno integrates “Operation Tips, DTC Help, Technology Handbook” modules providing extensive repair knowledge every time you use it. You’ll have a mind-blowing experience like following an expert to fix every hassle you’d meet. It also offers 9 different languages user manuals, for you to conveniently master this scan tool.

Customer Reviews

Based on 57 reviews
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(57)
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A
Anonymous
Very

Very good

J
Jarkko Mattila
Todella hyvä laite pääsee hyvin autoihin

Todella hyvä laite pääsee hyvin autoihin sisälle

A
Andrea Turner
SEAMLESS!!

Love this new scan tool, I have had a few different brands and for the price point, LAUNCHblows em out the water!!!

K
Kelly Garza
Great scanner for the money

This scanner excieded my expectation with features and performance. It has the ability to read vin to find the correct car and bidirectional control to enable sensors. Fast loading speeds and it also charges with a type c charger .

M
Matthew Mcbride
Great product

I really love this scanner it works great does everything I need it to do and it’s for a great price

Launchx431online.com is the official website of Shenzhen Kerui United Technology Co., Ltd., Which is the online agent authorized by Launch.

Launch Official Authorized Files

Launchx431online.com offers free shipping in US/EU/UK.
Note: If you buy from eu.launchx431online.com to a US or UK address, you will be charged €70 for shipping. US/UK free shipping, please visit the UK, US website to buy.
US website: https://launchx431online.com
UK website: https://uk.launchx431online.com

1. Delivery time
Order processing time: After receiving the order, it will be processed within 1-2 working days. The order processing deadline for the day is 3 pm GMT+8:00. Usually, it may take 3 to 7 working days for the parcel to arrive in most countries or your place. Orders placed over the weekend may experience delays.

The parcel will be sent out from US/EU/UK local warehouse, It will match the nearest warehouse shipment according to your order address. At the same time, an informed e-mail will be there in your e-mail box once the parcel is out. The tracking number inside is to trace the timely status of parcel.

Country Estimated Delivery Time Item Price Shipping Fee Courier
United States 3-5 working days / 70.00 EUR DHL, UPS, FedEx, and EMS
United Kingdom 3-5 working days / 70.00 EUR DHL, UPS, FedEx, and EMS
Canada 5-7 working days / 70.00 EUR DHL, UPS, FedEx, and EMS
Spain 5-7 working days / Free Shipping DHL, UPS, FedEx, and EMS
Europe 5-7 working days / Free Shipping DHL, UPS, FedEx, and EMS
Germany 3-5 working days / Free Shipping DHL, UPS, FedEx, and EMS
France 5-7 working days / Free Shipping DHL, UPS, FedEx, and EMS
Other Countries 5-7 working days 0.00 - 100.00 EUR 70.00 EUR DHL, UPS, FedEx, and EMS
101.00 - 500.00 EUR 70.00 EUR
501.00 - 1000.00 EUR 70.00 EUR
≥ 1001.00 EUR 100.00 EUR

 

The shipping time is up to multiple factors, like the destination country, custom, weather and so on, which is really hard to control. This is what we are working on all the time to make it better and improved. Asking for forgives for any inconvenience.

2. Cancel the order

If you contact us promptly after purchasing, we can cancel your order for you. If your payment has been completed but your package has not been shipped, you may cancel your order before the item ships. We will refund your money in full.
Please note that the order cannot be canceled once the package has been shipped.

3. About tax

In rare cases, an order may be charged customs fees by your government rather than our website, and you will be responsible for paying these fees. We apologize for any inconvenience caused, but we have no control over the customs authorities in your country or any other country. Please contact your local customs office for more information on customs fees, duties and taxes.

Any question, be free to contact us , and we will get back to you in the first chance!
Thank you all for your concern and support!

Company: Shenzhen Kerui United Technology Co., Ltd.
Company address:Room 201, 2nd Floor, Building E, Zhongwu Logistics Park, Xixiang Street, Baoan District, Shenzhen, China
Website: https://www.launchx431online.com
Tel: (+86)180 2870 0839

 


All products come with a 30-day limited return and refund guarantee.

For any reason, undamaged products are eligible for return and refund within 30 days (except for items marked as non-returnable by our Website).

When you need return the product, please contact our customer service team first. Please do not ship items back without any request. Otherwise, we can not handle your return and it will be destroyed. Then the refund will be not issued.

Once we receive your returned product, we will process it within 2-3 business days. Refunds will be credited to your original payment account. (Depending on your bank's processing time, it may take up to 7 days for the refund to appear in your account after we process the return.) *Software, subscription-based products, or similar items are not eligible for returns or refunds.

Return Fees
For used and dameged returns (Over 30 Calendar Days), we may charge a restocking and handling fee. Upon return of the product will promptly issue you an 80% refund of the purchase price. It will take 5-7 working day to receive the package. After we receive the item, we will refund you within 3 working day. The refund can be received within three (3) business days.

*Service fee refers to additional costs incurred by the seller during the return process. The fee is calculated based on the total order price, including product tax, logistics, retrieval, repackaging, and re-stocking costs.

You Can Request Return Service Where:
  • Purchases from our website.
  • Returns must include all accessories.
  • The product must be in its original packaging and in "new" resalable condition. Any products that are not in "new" resalable condition or are missing original packaging may be refused or incur a re-stocking fee.
  • In regions where it is prohibited by law, no re-stocking fees will be charged. In some areas, re-stocking fees may be taxed.
  • If the product does not meet the above conditions, the return may be rejected.

Important Notes:
  • The return acceptance period is 30 days. If you wish to cancel an order or return a product without any manufacturing defects, the return shipping costs will be borne by the customer.
  • If you use prepaid shipping for a return and the return is not due to an error by our website, the return shipping fee will be deducted from your refund. When we provide a return label, we will give you an estimated return shipping cost. If the return is due to an error by us, we will also refund the return shipping cost.

Return & Refund Service will not be Provided Where:
  • Purchases from other platforms(Amazon, eBay, etc.).
  • Return request made more than 30 days after receiving a product (based on the logistics sign-off date).
  • Returned product doesn’t include all original accessories and promotional gifts, or contains items damaged by user error.
  • Any fault or damage of the product is caused by non-product-related issues such as collision, fire, unauthorized modification, entry of foreign bodies (water, oil, sand, etc.), and improper installation or use.
  • Product labels, serial numbers, water damage marks, etc. show signs of tampering or alteration.
  • Damage is caused by uncontrollable external factors, including fires, floods, high winds, lightning strikes, or traffic accidents.
  • Received product has not been sent back to us within the specified return period after return confirmation from our service team.
  • Other circumstances stated in the policy.
  • Custom Orders: Custom or personalized orders are not eligible for return. These are products made specifically for you (e.g., based on size, color, finish) or made to order by the manufacturer. Products purchased from third-party dealers or other websites (e.g., Amazon, Google) will have return policies as outlined on those platforms.

Warranty Policy
After-Sales Service for Quality Issues
If a product develops a non-human-induced quality issue during its applicable warranty period, you may contact us to apply for a return. Upon verifying that the issue qualifies under our policy, the product will be inspected. If the warranty claim is valid, the product will be repaired and returned to you, or replaced with a new one. Repairs or replacements will be determined and covered by our website.

Warranty Coverage and Policy
If the product experiences a performance failure during the valid warranty period, you are eligible to apply for warranty service.

  • For quality issues: During the warranty period, our Website will cover the cost of replacement or repair services. After the warranty period, only repair services are available, and no replacement will be provided.
  • For non-quality issues: During the warranty period, our website will cover the cost of repair services. After the warranty period, repair services may still be provided for a partial compensation fee.
The warranty period is defined in the product's user manual and begins from the date of purchase, as shown on your invoice. Please retain your invoice as proof of purchase. (If a valid invoice is unavailable, the warranty period will be calculated from the product's manufacturing date.)


Conditions for Free Warranty Service
The product is used as intended under normal conditions during the warranty period and experiences a non-human-induced performance failure.
The product has not been disassembled, modified, or enhanced without authorization, and the failure is not caused by improper use.
Valid proof of purchase, including invoices or receipts with order numbers, is provided.


Xcotton Shipping Protection Service
Xcotton's Shipping Protection covers common losses and damages during package transit, ensuring consumer confidence. Claims processing is pivotal to this service. To streamline the experience, this guide outlines how consumers claims shipping protection.

* The corresponding price insurance will be automatically selected based on the order amount and cannot be purchased separately.

1. Shipping Protection Coverage 

Coverage Scope

Scenario

Covered

Loss

Lost during transit

 

Yes.

Partially lost during transit

Yes.

Porch piracy incident

Yes.

Damage during transit

When the buyer receives an item with obvious breakage, cracks, bending (if the item is not bendable), crushing, etc., rendering it unusable

Yes.

The Logistics misdelivered the shipment to an incorrect address

Logistics provider delivery error (excluding errors caused by the consumer).

Yes.

Delay

Delay

Yes. 5USD/Order


2. Shipping Protection Claims System

After purchasing Shipping Protection services, consumers can file claims for lost or damaged packages via the Xcotton Claims Center. There are two ways to log into the Claims Center as follows:

A. Direct link: Visit https://seller.xcottons.com/parcel#/parcel/parcel-login, enter Email and Shipping Protection ID.

B. Email Confirmation: After purchase Shipping Protection Services, consumers receive an email titled “Xcotton Shipping Protection Placed Successfully”, click the highlighted link in the email to access the Claims Center.

For any claim-related inquiries, consumers may contact us at: support@xcottons.com

Additional Information
Warranty and return policies may vary depending on the country/region of purchase due to product differences.
If the product does not meet the criteria for free repair after inspection, customers can choose to pay for the repair or have the product returned as is.
For issues out of the warranty coverage (e.g., damages caused by human error), inspection fees, replacement part costs, testing fees, labor fees, and shipping fees will be charged accordingly.
Please back up your data before sending your product for repair, as repairs may result in data loss.

  • Do not return severely damaged batteries, such as those with broken casings, swelling, or leakage. If such batteries are returned, they will be discarded by us and cannot be returned to the customer.
  • Due to product version differences, global warranty services are not supported. Warranty services are only available at designated repair centers. If repair services are required outside the region of purchase, they will be offered on a paid basis, subject to the local inventory and service center's discretion.
  • Any loss resulting from incorrect shipping addresses or recipient refusal to accept delivery will be the responsibility of the customer.
  • For cross-border returns, prior approval is required. Customers are responsible for any customs duties and clearance fees incurred during the process.
  • Products damaged by water exposure are considered beyond repair and cannot be serviced. In such cases, we will offer product replacement services instead. Please be aware of it before sending your product for repair.
  • To protect your rights, please inspect the product upon delivery to ensure it is intact and undamaged (e.g., no damage caused during shipping). If you notice any abnormalities, please report them within 30 calendar days of receiving the product. Failure to report within this period will be considered as acceptance that the product was received in good condition and functional. In cases of damage caused during shipping, you must contact our customer service team within 24 hours of delivery for assistance. Claims reported beyond this time frame cannot be processed due to logistics company policies.

Disclaimer
We will comply with the local laws and regulations applicable to your region of purchase.

Company: Shenzhen Kerui United Technology Co., Ltd.

Company address: Room 201, 2nd Floor, Building E, Zhongwu Logistics Park, Xixiang Street, Baoan District, Shenzhen, China

Website: https://www.launchx431online.com
Tel: (+86)180 2870 0839
Email: service@launchx431online.com

Launch X431 PRO DYNO Bidirectional Diagnostic Scanner
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