Launch X431 V+ 5.0 PRO3 Bidirectional OBD2 Diagnostic Scanner
Upgrade LAUNCH X431 V+ 5.0 PRO3 Bluetooth Bi-Directional Scan Tool
OEM Topology Mapping, CAN FD & DoIP, HD Trucks Scan, Online Coding&50+ Service for All Cars, Full System Diagnostic, Key IMMO, Guide Functions, FCA & Renault SGW, 2-Year Free Update, 10.1inch
New Upgraded Functions :
New DBScar VII VCI Device supports CAN FD & DOIP protocols;
Updated Hardware + Extended Modules;100+ Hot services for All Global Vehicles;
Advance ECU Coding,More Coding Options than most rivals;
Topology Map ,improving your working efficiency highest than ever.
More Faster✔️More Smarter ✔️More Better✔️Wider Regional Vehicle Coverage ✔️Global Version, NO IP Limit ! ✔️10.1 Inch Bigger Touch Screen
The Newly Added Function: NEW GLOBAL VERSION: Work on over 200+ car brands, 200,000+ car models. "YouTube mechanics with 40 years of experience highly recommended.", enables you quickly and accurately diagnose issues, saving you time and money on costly repairs. Update your X431 PRO3 V+ to V 7.00.012 to get it!
Unleash the power of automotive diagnostics like never before with the pinnacle of scanning technology—the LAUNCH X431 PRO3 V5.0. LAUNCH has a complete database,diagnosing 5 million cars per month, and outputting 10 million diagnostic reports. LAUNCH’s diagnostic data is more accurate, making it a perfect tool for any modern car repair shop.
New Version LAUNCH X431 V+ 5.0 automotive scanner,upgrade Ver. of LAUNCH X431 V PRO/MS906BT/MK906BT

LAUNCH scanner X431 V+ 5.0 has a newly updated DBScar VII VCI device that directly works on CAN FD & DoIP communication (DoIP needs to purchase an extra testing adapter.). Compared to traditional BT connectors, DBScar VII VCI supports USB connection and wireless BT dual communication to achieve more stable, safer, and more effective data transmission.
CAN FD: CAN FD with a flexible data rate overcomes the limitations of the classical CAN bus in terms of data transfer rate. The application of CAN FD protocol achieves 6x faster data transmission of the LAUNCH scanner. CANFD Connector makes your Launch X431 PRO DYNO work with a wider range of vehicle models: post-2019 GM models.
DoIP: LAUNCH DBScar VII VCI is compatible with the DoIP protocol. DoIP can save the cost and the effort of integrating the DoIP protocol stack in every electronic control unit for cars separately. The protocol applies to post-2018 Volvo, post-2017 Land Rover, and Jaguar, and supports BMW F and G chassis models. (DoIP needs to purchase an extra testing adapter.)
Global Version LAUNCH X431 V+ PRO 5.0 OVER 2000000 CAR REPAIR SHOPS & MECHANICS 's First Choice.
- As the latest Elite version after X431 PROS V+ 5.0 upgrade, it adds a more convenient camera scanning function, providing you with the most advanced diagnostic and coding/brush hiding technology for 12V cars and 24V trucks. It also features advanced OE-Level IMMO functions, ADAS calibration, TPMS functions, battery testing, etc.
- ADVANCED OE-LEVEL FUNCTIONS: Guided Functions +E.CU Replacement+Online Coding +Setting & Changeover +Modification +Offline Coding + Customization + Personalization + Windows Calibration + Seats Calibration + Tyre reset + Language Change + A/F Reset + Coolant B leed + Transport Mode + Adblue Reset + NOx Sensor Reset NOx + Stop/Start Reset, Newly Updates: Added functions on Passenger Car Software of LAUNCH X431 V+ diagnostic scanner: GPF Regeneration, High Voltage Battery Health Test
- Active Test (Bi-directional Control): Actuate solenoids and actuators for active testing, send commands to systems/components to test their working status, without using the vehicle controls.
- E.CU Coding (Online Coding): Match, learn, or code the newly replaced E.CU; Customize your car, unfold the hidden features, or disable the annoying functions; Reprograms the adaptive data for certain components after repairs or replacements
- Variant Coding (Offline Programming): programming E.CUs to meet vehicle variants, such as left-hand drive or right-hand drive. Variant coding includes the enabling and disabling of software-driven functions.
- For 2017 and later FCA Vehicles with SE.CUre Gateway Module (SGW): Register with AutoAuth to enable your LAUNCH V+ pro tablet to communicate with the FCA SGW Authentication System and bypass the SGM, so as to perform diagnostics and bi-directionals without using a bypass cable.
- E.CU REPLACEMENT: When an E.CU/module is damaged, you have to replace it with a new one. After replacing the E.CU/module, you have to follow the strict procedures of the manufacturer to match, learn, code, or even program it before it functions normally. Otherwise, the car cannot start or some parts cannot work normally. Featuring E.CU/Module replacement functions, launch scanner X431 V+ 5.0 can help you initialize, match,relearn, or code the newly replaced E.CU/module to get it back on track.
- Open the Hidden Features: Make full use of hidden features or disable car’s annoying functions. 3-Time Flasher Setting, Auto L ock/Unl ock Function, one-touch signal flickers, deactivate some buzzing sounds, needle sweep,rear-view mirror folding,disable daytime running light,disable seat belt alarm beep,remove maximim speed limiter,etc.
- A udi /VW firmware protection cancel features: One feature most techs really want is to remove firmware protection from their cars. This feature helps mechanics replace car parts. Carry out car modifications
- Guide Function: LAUNCH X431 V+ 5.0 is FREE, but LAUNCH X431 PROS V5.0 and other scanners need to be used for a fee.
- Compatible with X431 HDIII (24V Heavy Duty Truck) module for diagnosing light, medium and heavy duty vehicles.
- Wireless & intelligent Diagnosis + Full Systems Diagnoses + Auto VIN Scan + One Click Update + Diagnostic Report + Diagnostic Feedback
- More than 35 FREE RESET FUNCTIONS: fix 99% car-related maintenance issue.NEW ADDED MAINTENANCE FUNCTIONS: GPF Regeneration, High Voltage Battery Health Test.
- More than 150 Brands and 10000+ Cars supported + 25 Languages + 2 Years F*ree Update
- Online Maintenance Resources: Operating skills, DTC Help, Automotive Technology handbook, Repair Case and How-to Videos.

Topology Module Mapping
With the structure topology of function, Autel launch x431 V+ 5.0 can show all the vehicle modules with a colour coded topology communication structure network, all the faults of each module and relationship between different modules can be viewed from it at a glance. You can press any module to display any DTCs and access that system.

Improved Function of Elite Version Launch X431 V+ PRO 5.0
>> NEW ADDED ADVANCED OE-LEVEL FUNCTION:
- ADAS Calibration: Compatible with LAUNCH X431 ADAS Mobile to calibrate advanced driver-assistance systems, such as ACC, AEB, and more. ADAS Calibrate a wide range of camera-based & radar-based driver assistance systems, Operate ADAS calibration to vehicle cameras, LKA system, ACC system, LDW system, and AVM system. ADAS is designed to improve driver, passenger and pedestrian safety by reducing both the severity and overall number of motor vehicle accidents. ADAS can warn drivers of potential dangers, intervene to help the driver remain in control in order to prevent an accident and, if necessary, reduce the severity of an accident if it can’t be avoided.
- (PMI) Programmable Module Installation : LAUNCH X431 V+ PRO 5.0 Support PMI function, Compatible with Ford /Lincoin/ Mazda etc.This function is used when you need to replace a module (replace E.CU) or initialize a module.No need using the J2534 or buying a subscription
- Power balance Test : Cylinder power balance testing can help uncover hidden engine issues related to engine misfires, lack of power or just a poor running engine, which is commonly missed with other tests. So, cylinder power balance testing, is one of the best and easiest ways to find the source of a engine misfire. Furthermore, cylinder power balance testing is often used along with a cylinder compression and cylinder leakage tests to further pinpoint the problem.
- FCA AUTOAUTH :With this new version LAUNCH X431 V+ PRO 5.0 , you will have access to the sE.CUrity gateway module on 2017 and newer Fiat/ Chrysler/ Dodge/ Jeep vehicles(2017-2024), so that the diagnostic tool can clear codes, run bi-directional active tests, actuations, relearns or even IMMO k ey programming (pulls PIN & write), ADAS calibration assistance etc.
- VAG Guided Functions for Audi, Volkswagen Skoda and Seat,etc : On-Screen Instruction step by step , LAUNCH X431 V+ PRO 5.0 Automotive obd2 scanner guide you to be an expert in Car Diagnostics even you are a newbie. Thanks to this function , you don’t need to reply on a mechanic’s suggestion all the time.
- VW firmware protection cancel features: One feature most techs really want is to remove firmware protection from their cars. This feature helps mechanics replace car parts. Carry out car modifications.
- Cylinder Balance test/Cylinder leakage test/Cylinder Pressure variations/Relative Compression Test
- K e y Programming : >>>>Add, Delete & Reprogram K e ys, >>>Rewrite smart k e ys, All smart k e ys lost, Replace smart k e y E.CU, Replace KNOB IGNITION;>>>>Reset K e y: Relearn a k e y. (Note:this k e y programming function is NOT universally compatible .please check compatibility with us if necessary. X431 V+ pro supports PINCode reading for most cars before 2008 ,for vehicles after 2008,you need to have PIN Code to do k e y programming)
- Tons of Actuator Test (Functional Test) :Turn ON/OFF Front and Rear side ACM Solenoid , turning the f uel pump on and off, cycling the a/c ,clutch on and off, Left clutch electromagnetic co il test,Acceleration Device Test,O il Pressure Control Test,DYNAMIC camera aiming,Vehicle level position calibration, Brake Vacuum Pump, Inlet and Outlet Valve tests, Open Brakes tests, Parking Brake Botors, Wheel Speed Sensor Supply, PARKING BRAKE tests (Vary by car, Hundreds of actuation test functions ) …

>> More Than 35 Species, Always Keep Growing (Some vehicles can have more than 130 special functions).
- 1.O IL RESET – Reset the o il life systems every time the o il and o il filter are changed;
- 2. F UEL INJECTOR CODING– Code new injector numbers to replace the previous one when fitting the new injectors or after the replacement is completed;
- 3.BRAKE RESET – Deactivate and activate the brake control system, assist with brake fluid control, open and close brake pads, etc.;
- 4.SAS RESET – Perform steering angle sensor calibration and clear records;
- 5.BAT.RESET – Evaluate the battery charge state, monitor the closed-circuit current, register the battery replacement, etc.;
- 6.ABS B LEEDING– When the ABS contains a ir, the ABS b leeding function must be performed to b leed the brake system to restore ABS brake sensitivity;
- 7.ELEC.THROTTLE RLRN – Initialize the throttle actuators so that the “learned” values stored on E.CU are returned to the default state;
- 8.TPMS RESET – Tire pressure resetting is required to be performed after maintenance is performed;
- 9.K ey CODING: Help E.CU to recognize the new k eys when you need to add new k eys.
- 10.D.P.F REG – Clear PM (Particulate Matter) from the D.P.F filter through continuous combustion oxidation mode to stabilize the filter performance;
- 11.GEAR(Crank Position Sensor Adaptive) LEARN – Perform gear learning for the car when the engine E.CU, the crankshaft position sensor, or the crankshaft flywheel is replaced. (Available in the system menu and permanently available.Depending on the specific car models, not for all cars, ). and more and more function will be improved and optimized.1
- 12.EPB RESET – Help replace and reset the brake pad. 13.AFS HEADLAMP RESET – Initialize the adaptive headlamp system. 14.SUNROOF INITIALIZATION – The sunroof needs to be reset when the sunroof control unit have communication problem or changed. 15.SUSPENSION RESET – Adjust the vehicle b ody height sensor for level calibration. 16.GEARBOX RESET – Help complete the gearbox self-learning to improve gear shifting quality. 17.TIRE RESET – Set the size parameters of the modified or replaced tire. 18.A/F RESET – Set or learn A ir/F uel ratio parameters. 19.ADBLUE RESET(Diesel Engine Exhaust Gas Filter) – Reset urea after the diesel exhaust treatment fluid is replaced or filled up.20.COOLANT B LEEDING – Activate the electronic water pump. 21.NOX SENSOR RESET – Reset catalytic converter learned value stored in E.CU. 22.STOP/START RESET – Set up the automatic start-stop function in E.CU. 23.SEAT CALIBRATION – Calibrate the memory in replaced or repaired seats. 24.TRANSPORT MODE – Deactivate the transport mode. 25.WINDOWS CALIBRATION – Perform door window matching to recover E.CU initial memory.26.AC SYSTEM RELEARN/INITIALIZATION. 27.E.G.R RESET. 28.RESET F UEL ALCOHOL LEVEL. 29.RESET F UEL TRIM. 30.HIGH VOLTAGE BATTERY DIAGNOSTICS. 31.GPF REGENERATION. 32.LANGUAGE CHANGE. 33. ACTIVATE F UEL PUMP. 34.DISPLAY OF SCN. 35. INJECTOR INJECTION QUANTILY ADJUSTMENT. 36.VARIANT CODING. 37.LEVEL CALIBRATION. 38.Camshaft/Crankshaft Sensor Relearn. 39.F uel Economy Test. 40.Reset F uel Alcohol Level. 41. Interactive Vehicle Dynamics (IVD) Initialization Sequence. 42.Halt/Resume Transmission Adaptive Learning. 43.Passive Anti Theft System Functions.44.SWS Initialization.45.VIN Registration(Write). 46.Normalise Slide/ Tilt Sunroof.47.Activate ref uel detection. 48.HFM,throttle valve,cooler bypass.49.Idle adjustment.
- 50.Initialisation of rain-light-solar-condensations sensor. 51.Remote k ey / ignition k ey - Blcok/enable. 52.Replacement partuculate filter.53.CBS Reset UDS.54. Change vehicle system language.ect.(Available in the system menu and permanently available.Depending on the specific car models, not for all cars, ). and more and more function will be improved and optimized.(Still keep growing)

1. E.CU CODING (Customize Your Car in Minutes ):
- Same as other LAUNCH X431 High-end OE-level scan tool , LAUNCH X431 V+ has the capability of E.CU coding to change preprogrammed options in the software, helping you customize your car faster as needed.
- Optimally code your car by changing some settings to fit your needs, such as setting alarms, doors l ocking, etc.
- Access the E.CU to make full use of the hidden features or disable the car’s annoying functions, like 1. changing the color of interior lights 2. switching on/off the auto hold, 3. customizing dash kits 4. activating the auto side mirrors folding function 5. disable auto start-stop .6. remove/change Speed Limit
- Provide excellent solutions for issues of drivability, power loss, f uel efficiency, etc. to improve the car’s performance.
- Reprogram the adaptive data for certain components after repairs or replacements.
2. ACTIVE TEST (BI-DIRECTIONAL CONTROL ) : LAUNCH X431 V+ PRO car scanner diagnostic tool Features Full bi-directional control ability, to send commands to vehicle’s systems/components, to verify system input/output without using the vehicle's controls, e.g. turn on the radiator fan, modulate the throttle, open/close windows, operate mirrors, Injector Buz Test,turn on interior & exterior lights, sound horn, test door l ock actuators and such.
3. Full Systems Diagnoses In All Vehicle Systems on the E.CUs : Read/erase codes, view live data, retrieve E.CU version information. It performs active testing and service functions on all systems including ECM, TCM, ABS, SRS, BCM, IMMO, BMS, TPMS, SAS, f uel system, lighting system and A/C system. The functions cover up to 200,000 models worldwide.
4. BRUSH HIDDEN Functions: You will use this function when replacing modules such as audio, radar, windows, etc. It can refresh the car to achieve the effect of recognition module. Different cars support different module functions. It is recommended to consult the website or purchase after consulting us.
5. REMOTE DIAGNOSIS : Configures LAUNCH X431 V+ as an I/M(Instant Messaging) tool, which enables technicians to exchange repair experience and perform remote assistance more conveniently.
6. What If I meet with Issues during the diagnosis ?: For any problems found during the diagnosis, submit the feedback immediately. LAUNCH professional experts will provide perfect solutions for you as soon as possible .
7. 100+ Repair Functions For Specific Vehicles (in-vehicle catalog ) : Furthermore, the Launch scan tool also developed 300+ functions for specific models. Compared with other diagnostic scanners that can only do the Reset function, the bi-directional scanner can finish deeper and wider Reset, Regeneration, Initiation, Matching, Calibration, Replacement, etc.

- One-Click Generate Health Report : With Launch X431 V+ Pro ,you can generate a full system Diagnostic Report by ONE-CLICK. The reports can be emailed to the office or directly to your customer. You can also print out the vehicle health report card .
- 12 in 1 Live Data Graphing: One of the features we believe that a diagnostic scan tool should have is graphing a live data stream. The reason that this is so important is to enable the vehicle technician to examine the relationships between the various sensors, actuators and calculated values. This is critical for intermittent fault finding and for vehicle problems which don’t set diagnostic trouble codes. In this respect the X431 V did a good job. Live data graphs quantity in the same time - up to 12 on the screen
- Data Stream record and playback in”My Report”: My Report can view Comprehensive diagnostic reports, Remote diagnostic reports, Datastream playback.Record and playback the data stream help you analyze the trouble when driving and solve it.
- View History: Once a vehicle diagnosis is performed, X431 V+ will record the every detail of the diagnostic process. The History function provides quick access to the tested vehicles and users can resume from the last operation, without the necessity of starting from scratch.
- NO-IP Limited Update & 2 years update & 5+1Years Extended waranty: LAUNCH X431 V+ can do One-click NO-IP limited update ,wherever you are.You also can do get help by the Diag-Feedback Menu. You also can get 2 years update.
- Online Repair Resources : Provide more than 200000+ vehicle models' service & repair information, handbook, repair case and operation skill
- One-Click identify VIN : Smart Auto VIN technology for fast and precise identifying vehicles in one touch to scan E.CUs, acquire vehicle info and run diagnostic on selected systems.Quickly get your car’s information,save your time.
- Maintenance Help : Including How-to Videos, operation skills, and user manual, Q&A, Quick start guide, etc.So you won’t have to take it to the Dealers.
- Operating skills, which mainly introduces how to use diagnostic tool to solve common faults of some models, such as resetting BMW brake warning lights;
- DTC Help, which introduces the troubleshooting method for a specific fault code of some models, for example, how to eliminate the U0196 fault code of Chrysler 300C;
- Automotive Technology handbook, circuit diagrams of certain modules of some models, component introduction, fastener tightening specifications, such as the 2009 GM enclave b ody maintenance information, which describes the bumper and instrument specifications, and the tightening specifications of each component force.
- Repair Case, repair cases of some car models. Provide more than 1600 vehicle models' service & repair information, handbook, repair case and operation skill
>> 200000+ Vehicles Supported, 99% Car Makers Supported ! (Almost cars on the world)(Update car software to 2021/2022/2024, including cars, SUVs, minivans, 12v light-duty trucks.):
- Amarica car models—— FORD,LINCOIN,GM,BUICK,CADILLAC,CHEVROLET,CHRYSLER,DODGE,JEEP,HM
- Europe car models—— BENZ,SMART,SPRINTER,BMW,VW,SKODA,AUDI,OPEL,LAMBORGHINI,PORSCHE,MAYBACH,EURO FORD,LANDROVER,DR,BENTLEYRollsRoyce,ROVER,MINI,VAUXHALL,FERRARI,FIAT,Abarth,LANCIA,Alfa,Romeo,Maserati,BUGATTI,PEUGEOTCITROEN,RENAULT,SAAB,VOLVO,OPEL,Dacia,SEAT
- Malaysia car makes——PERODUA(PERODUA),PROTON ; IRAN car makes ——IKCO,MVM,SAIPA; Australian car makes——Austford, Holden ;
- India car makes ——TATA,MARUTI,MAHINDRA,India HM ;Russia car makes—— GAZ, VAZ; Brazil car makes ——FIAT; GM; ASIAN CAR makes ——SAMSUNG,DAEWOO,SSANYYONG,HYUNDAI,KIA,HONDA,Acura,TOYOTA,SCION,LEXUS MAZDA,NISSAN,Infiniti,JPISUZU,TLISUZU,DAIHATSUSUZUKI,MITSUBISHI,SUBARU,CHANGCHENG,HUACHEN,ZHONGXING,JACTY,QIRUI_TY,ISUZU,JINLONG,CHANGAN,LIUWEI_TY,XINKAI,JPISUZU,ZHONGSHUN,HAOQING,HAFEI,XIALI,CHANGHE,ZHONGTAI,Kowloon,Brilliance,LIFAN,WEILI,FLYER,SSANGYONG,JIAO,WEILI,LUXGEN.BYD,CHERY.ZOTYE.etc.
- [ CONTINUOUSLY GROWING Vehicle Coverage WITH UPDATES ]
>> Choose your native language without encountering any sort of language barrier--CONTINUOUSLY GROWING WITH UPDATES
- 25 languages are free to use,English, Spanish, French, German, Russian, Korean, Japanese, Portuguese, Italian, Polish, Dutch, Hungarian, Finnish, Simplified, Czech, Turkish, Greek, Arabic, Danish Persian, Romanian, Serbian, Swedish, Chinese Traditional,Thai menu.Fully localized in 25 languages available for free in your choice of native language without encountering any language barriers.

Not Only a Diagnostic Tool, but Also an Comprehensive Inspection Tool.
LAUNCH X431 V+ 5.0 diagnostic tool supports multiple extended modules (need to be purchased separately) to meet the diverse diagnostics and inspection needs of professional technicians and personal car owners for different vehicles. Below are the details:
- LAUNCH X431 HDIII: This function enables X431 V+ to do full comprehensive HD truck diagnostic functions for cars and trucks from 12V to 24V.
- LAUNCH X431 TSGUN: Perform all professional TPMS diagnostics and maintenance functions such as activating sensors, performing TPMS relearn, programming Launch Sensors, monitoring TPMS health status, etc.
- LAUNCH BST360 Battery Tester: Connecting with this battery tester, V+ is endowed with battery diagnostic features such as battery health test, start system test and charging health test, etc., which help you to detect battery-related issues of vehicles accurately and timely.
- LAUNCH VSP600 Videoscope: Make V+ a perfect tool for viewing and capturing video and still images of hard-to-reach areas.
- LAUNCH X431 PROG3: Achieve diagnostic functions such as vehicle k ey, Engine, and gearbox programming for various vehicles.
- X431 ADAS Moblie/ADAS PRO: Calibrate a wide range of camera-based & radar-based driver assistance systems.
- LAUNCH X431 Wi-Fi Printer: V+ can be connected to WIFI printers to print out diagnostic data or reports.
Launchx431online.com is the official website of Shenzhen Kerui United Technology Co., Ltd., Which is the online agent authorized by Launch.
Launch Official Authorized Files

Launchx431online.com offers free shipping in US/EU/UK.
Note: If you buy from eu.launchx431online.com to a US or UK address, you will be charged €70 for shipping. US/UK free shipping, please visit the UK, US website to buy.
US website: https://launchx431online.com
UK website: https://uk.launchx431online.com
1. Delivery time
Order processing time: After receiving the order, it will be processed within 1-2 working days. The order processing deadline for the day is 3 pm GMT+8:00. Usually, it may take 3 to 7 working days for the parcel to arrive in most countries or your place. Orders placed over the weekend may experience delays.
The parcel will be sent out from US/EU/UK local warehouse, It will match the nearest warehouse shipment according to your order address. At the same time, an informed e-mail will be there in your e-mail box once the parcel is out. The tracking number inside is to trace the timely status of parcel.
| Country | Estimated Delivery Time | Item Price | Shipping Fee | Courier |
| United States | 3-5 working days | / | 70.00 EUR | DHL, UPS, FedEx, and EMS |
| United Kingdom | 3-5 working days | / | 70.00 EUR | DHL, UPS, FedEx, and EMS |
| Canada | 5-7 working days | / | 70.00 EUR | DHL, UPS, FedEx, and EMS |
| Spain | 5-7 working days | / | Free Shipping | DHL, UPS, FedEx, and EMS |
| Europe | 5-7 working days | / | Free Shipping | DHL, UPS, FedEx, and EMS |
| Germany | 3-5 working days | / | Free Shipping | DHL, UPS, FedEx, and EMS |
| France | 5-7 working days | / | Free Shipping | DHL, UPS, FedEx, and EMS |
| Other Countries | 5-7 working days | 0.00 - 100.00 EUR | 70.00 EUR | DHL, UPS, FedEx, and EMS |
| 101.00 - 500.00 EUR | 70.00 EUR | |||
| 501.00 - 1000.00 EUR | 70.00 EUR | |||
| ≥ 1001.00 EUR | 100.00 EUR |
The shipping time is up to multiple factors, like the destination country, custom, weather and so on, which is really hard to control. This is what we are working on all the time to make it better and improved. Asking for forgives for any inconvenience.
2. Cancel the order
If you contact us promptly after purchasing, we can cancel your order for you. If your payment has been completed but your package has not been shipped, you may cancel your order before the item ships. We will refund your money in full.
Please note that the order cannot be canceled once the package has been shipped.
3. About tax
In rare cases, an order may be charged customs fees by your government rather than our website, and you will be responsible for paying these fees. We apologize for any inconvenience caused, but we have no control over the customs authorities in your country or any other country. Please contact your local customs office for more information on customs fees, duties and taxes.
Any question, be free to contact us , and we will get back to you in the first chance!
Thank you all for your concern and support!
Company: Shenzhen Kerui United Technology Co., Ltd.
Company address:Room 201, 2nd Floor, Building E, Zhongwu Logistics Park, Xixiang Street, Baoan District, Shenzhen, China
Website: https://www.launchx431online.com
Tel: (+86)180 2870 0839
- Purchases from our website.
- Returns must include all accessories.
- The product must be in its original packaging and in "new" resalable condition. Any products that are not in "new" resalable condition or are missing original packaging may be refused or incur a re-stocking fee.
- In regions where it is prohibited by law, no re-stocking fees will be charged. In some areas, re-stocking fees may be taxed.
- If the product does not meet the above conditions, the return may be rejected.
- The return acceptance period is 30 days. If you wish to cancel an order or return a product without any manufacturing defects, the return shipping costs will be borne by the customer.
- If you use prepaid shipping for a return and the return is not due to an error by our website, the return shipping fee will be deducted from your refund. When we provide a return label, we will give you an estimated return shipping cost. If the return is due to an error by us, we will also refund the return shipping cost.
- Purchases from other platforms(Amazon, eBay, etc.).
- Return request made more than 30 days after receiving a product (based on the logistics sign-off date).
- Returned product doesn’t include all original accessories and promotional gifts, or contains items damaged by user error.
- Any fault or damage of the product is caused by non-product-related issues such as collision, fire, unauthorized modification, entry of foreign bodies (water, oil, sand, etc.), and improper installation or use.
- Product labels, serial numbers, water damage marks, etc. show signs of tampering or alteration.
- Damage is caused by uncontrollable external factors, including fires, floods, high winds, lightning strikes, or traffic accidents.
- Received product has not been sent back to us within the specified return period after return confirmation from our service team.
- Other circumstances stated in the policy.
- Custom Orders: Custom or personalized orders are not eligible for return. These are products made specifically for you (e.g., based on size, color, finish) or made to order by the manufacturer. Products purchased from third-party dealers or other websites (e.g., Amazon, Google) will have return policies as outlined on those platforms.
- For quality issues: During the warranty period, our Website will cover the cost of replacement or repair services. After the warranty period, only repair services are available, and no replacement will be provided.
- For non-quality issues: During the warranty period, our website will cover the cost of repair services. After the warranty period, repair services may still be provided for a partial compensation fee.
|
Coverage Scope |
Scenario |
Covered |
|
Loss |
Lost during transit
|
Yes. |
|
Partially lost during transit |
Yes. |
|
|
Porch piracy incident |
Yes. |
|
|
Damage during transit |
When the buyer receives an item with obvious breakage, cracks, bending (if the item is not bendable), crushing, etc., rendering it unusable |
Yes. |
|
The Logistics misdelivered the shipment to an incorrect address |
Logistics provider delivery error (excluding errors caused by the consumer). |
Yes. |
|
Delay |
Delay |
Yes. 5USD/Order |
- Do not return severely damaged batteries, such as those with broken casings, swelling, or leakage. If such batteries are returned, they will be discarded by us and cannot be returned to the customer.
- Due to product version differences, global warranty services are not supported. Warranty services are only available at designated repair centers. If repair services are required outside the region of purchase, they will be offered on a paid basis, subject to the local inventory and service center's discretion.
- Any loss resulting from incorrect shipping addresses or recipient refusal to accept delivery will be the responsibility of the customer.
- For cross-border returns, prior approval is required. Customers are responsible for any customs duties and clearance fees incurred during the process.
- Products damaged by water exposure are considered beyond repair and cannot be serviced. In such cases, we will offer product replacement services instead. Please be aware of it before sending your product for repair.
- To protect your rights, please inspect the product upon delivery to ensure it is intact and undamaged (e.g., no damage caused during shipping). If you notice any abnormalities, please report them within 30 calendar days of receiving the product. Failure to report within this period will be considered as acceptance that the product was received in good condition and functional. In cases of damage caused during shipping, you must contact our customer service team within 24 hours of delivery for assistance. Claims reported beyond this time frame cannot be processed due to logistics company policies.
Company: Shenzhen Kerui United Technology Co., Ltd.
Company address: Room 201, 2nd Floor, Building E, Zhongwu Logistics Park, Xixiang Street, Baoan District, Shenzhen, China
Website: https://www.launchx431online.com
Tel: (+86)180 2870 0839
Email: service@launchx431online.com